Use of this Website

The access to and use of the Website implies Your full acceptance and undertaking to abide entirely by the Legal Terms.
You should read all the Legal Terms prior to using the Website. You should also save and/or print out a copy of these Legal Terms for future reference.  However, please note that we may change our Legal Terms from time to time. Therefore, we recommend You to read the Legal Terms each time You access the Website and always before making any purchase. The revised Legal Terms will be available via the Website. In case you are a registered user You will be deemed to have accepted any changes to the Legal Terms after You have been notified of the changes on our Website home page and You continue to access or use the Website.
You are not permitted to use, or cause others to use, any automated system or software to extract content or data from our Website for commercial purposes.
If You do not agree to these Legal Terms, you should not use the Website.

 

Accessing Our Website

Access to our Website is permitted on a temporary basis. We update our Website regularly and so may change the content at any time without notice to You. We reserve the right to withdraw, vary or suspend the service at any time without notice. 
You are responsible for making all arrangements necessary to access this Website. You are also responsible for ensuring that all persons accessing our Website through Your internet connection are aware of these Legal Terms. 
Please note that use of our Website is subject to Your computer and/or portable device complying with our minimum standard technical specification and compatibility notice. You are advised to check this specification to ensure that Your computer and/or portable device is compatible with our products and services and we shall not be liable for any failure arising in the Website which arises from incompatibility (including, without limitation, minimum storage and memory requirements from time to time).
You agree not to use the Website for fraudulent purposes, and not to perform any conduct that may damage the image, interests and rights of Healthy and Basic or third parties. You also agree not to take any action in order to damage, disable or overburden the Website, or hinder, in any way, the normal use and operation.
We inform You that in the event of breach of the contents of this Terms and Conditions or of the Privacy Policy, we reserve the right to limit, suspend or terminate Your access to the Website, taking any technical measures necessary for that purpose.

Orders

Once you have ordered and paid for your goods in HEALTHY AND BASIC. LLC, you will receive an e-mail from HEALTHY AND BASIC. LLC confirming the receipt of your online payment, details of your order and delivery, provided that you submitted a correct e-mail address when placing your order. If the product you ordered is out of stock, we will inform you of this in writing and you will be able to decide whether you prefer that we ship it as soon as possible or we cancel your order without charging you for the products. 
We encourage you to print or save a copy of these Terms and Conditions, your payment information for paying online and order confirmation e-mail immediately upon receipt, in case you need to contact us with any questions about your order. If you notice some of the information e-mailed to you is incorrect, please contact us immediately at CS@healthyandbasic.com so that we can correct it.

 

Prices

All prices are stated including of all applicable taxes, unless otherwise indicated. When imposed by country of delivery, all customs duties, fees, and other import tariffs shall be borne by the customer. We invite customers to contact custom authorities in the country or area in which they have their item delivered for cost details. HEALTHY AND BASIC. LLC does not offer VAT refunds for orders placed online at the Website. The price applicable is the price set out next to the product in question on the website on the date of ordering. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. In these cases, if you cancel the order and you have already paid for the goods, you will receive a full refund.

Payment

HEALTHY AND BASIC. LLC accepts payments via Stripe and PayPal only. Stripe collects all customers’ payment information securely, and creates charges server-side. Stripe supports several currencies in addition to credit and debit cards, Apple Pay, Android Pay, and more payment methods. PayPal is also a safe and easy payment method, which does not reveal any bank account, credit or debit card information to HEALTHY AND BASIC. LLC at any moment of the purchasing process. In case of payment inquiries about payments, commissions, exchange rates, etc customers should contact any of these two companies or their provider bank. HEALTHY AND BASIC. LLC does not receive or process any financial information of the client at any moment of the purchase. 

Delivery

HEALTHY AND BASIC. LLC delivers its products via third party providers associated with the warehouses where products are stocked. Courier companies may vary depending on the country, area and service chosen by the customer in the transaction. You may find a complete list of the countries, where HEALTHY AND BASIC. LLC delivers, along with the correspondent shipping rates and estimated shipping times here. 
You should ensure you are available at the address provided at the delivery moment. If you are not available to receive your order, someone appointed by you should receive it. We do not require a signature for delivery. In the case, no one is available to receive the package, courier company will do other attempts or leave the package at the front door. Afterwards, if package still does not get delivered, we will leave you a note informing of how to rearrange delivery or collect the products from a local depot. If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot as stated in our note, we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may cancel the order and courier company may return it back to origin. In those cases, all costs from original delivery, custom duties and fees if any, delivery attempts and return will be borne by the customer. 
Deliveries may be subject to local import duties, custom duties or taxes, which are your responsibility if your order is to be sent outside the European Union territory. HEALTHY AND BASIC. LLC is unable to advise you of local charges or assume any responsibility for them. If you do not pay these local import/custom duties or taxes the product could be returned to Healthy and Basic or get destroyed. Please note if this happens You will not be eligible for a refund, and all return charges will be at your cost. You must comply with all applicable laws and regulations of the country to which the products are destined.
The usual time of delivery depends on the address of delivery and is estimated within 30 days maximum. HEALTHY AND BASIC. LLC makes every effort to deliver goods within the estimated timescales; however, delays are occasionally inevitable due to unforeseen factors. If HEALTHY AND BASIC. LLC does not deliver the goods within the estimated timescales, you should request HEALTHY AND BASIC. LLC within an additional period of time of 10 days to make the delivery again. HEALTHY AND BASIC. LLC understands that after the 30 days before indicated, all orders are received and carries no responsibility if the correspondent missing order notification by the customer is made out of the time frame above indicated. 
HEALTHY AND BASIC. LLC does not accept address changes after orders get processed and customer is notified of shipment. In this case, you will have to receive the order and process an ordinary return. Before receiving the confirmation of shipment by email, you may cancel your order and request the refund of the amounts paid. If you still need the order to get delivered somewhere else, you will have to place a new order alongside.
HEALTHY AND BASIC. LLC carries the risk and liability for damage to the goods during transport when delivering until you or someone has taken physical possession of the goods. If you choose to return the goods regardless of the situation, you will have the risk and liability for damage to the goods during transport when returning until HEALTHY AND BASIC. LLC has taken physical possession of the goods.

Missing products in delivered orders 

In the unfortunate event, any product you purchased is missing, you will have to request a replacement of the item to us within 48 hours of receipt. You will have to request a new delivery to CS@healthyandbasic.com. You will receive an e-mail with all instructions for the new delivery. Photographic proof may be asked for. HEALTHY AND BASIC. LLC carries no responsibility and reserves the right to deny replacements if warning by You is made out of the time frame above indicated. 

Returns 

If you are not completely satisfied with your purchase you may return the item to us in its original condition within 14 days of receipt. You will have to request the authorization for the return contacting us at CS@healthyandbasic.com. Once approved, you will receive an email with steps to follow for the return. Upon arrival, return will undergo a quality control. If everything complies, we will issue a refund minus shipping costs. Returns made through other way than the official fill-out form in www.healthyandbasic.com or without an authorization may be refused. Customer will receive an e-mail with the return instructions if return gets approved. You will have up to 7 days to send back the item. Returned items must be in the original packaging, including any accessories, manuals, and documentation with no signs of use and in perfect state.
Upon arrival, return will undergo a quality control. If everything complies, HEALTHY AND BASIC. LLC will issue a refund minus shipping and return costs within 30 days. If return does not pass quality control, order will get shipped back to the customer at his expense and case will be considered closed.
We expressly inform You that through this return process You are not exercising Your right of withdrawal, admissible for European orders only.
Only items purchased directly from HEALTHY AND BASIC. LLC will be accepted HEALTHY AND BASIC. LLC reserves the right to deny any return. (We ask ourselves whether this 14 days return policy complies with EU regulation).
Reliance on Information Posted
Materials posted on our Website are not intended as advice and should not be relied upon as such. We therefore disclaim all liability and responsibility arising from any reliance placed on such information to the fullest extent permissible by local law.

Linking to Our Website

You may link to any page of the Website, for non-commercial purposes provided that You do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. For the avoidance of doubt, the linking site must not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable and no false, inaccurate or incorrect statement on the Website and/or HEALTHY AND BASIC. LLC will be made from the linking website. (the “Linker Site”).

Privacy, Your Personal Data and Cookies 

The privacy of Your personal data is important to us. We can collect information from You through the data collection forms included in the Website. Please see our Privacy Policy for details on how we will process Your personal data and our use of cookies.

Third Party Sites 

Our Website and/or the Materials may contain links to third party websites, for example Facebook, Twitter and YouTube (the “Party Sites”). In such events in which the Website hosts any Party Sites, HEALTHY AND BASIC. LLC shall act as mediation services provider, within the meaning of article 17 of the Information Society and Electronic Commerce Services Law (the “LSSI”). As provided for in the LSSI, HEALTHY AND BASIC. LLC shall not be liable for the services and content provided through the Party Sites, unless it had actual knowledge of its unlawfulness and did not deactivate the link with the due diligence.
In no event does the existence of Party Sites entail any recommendation, promotion, identification or conformity of HEALTHY AND BASIC. LLC with respect to the statements, content or services provided through the Party Sites. Accordingly, HEALTHY AND BASIC. LLC shall not be liable for the content of the Party Sites or for the conditions of use or privacy policies of the Party Sites, only You are responsible for their verification and acceptance each and every time You access and uses the Party Sites.
Your browsing and interaction on any other website, including the Party Sites, is subject to that website’s own rules and policies including in relation to privacy. Please read those rules and policies before proceeding.
If You decide to visit any third-Party Site, you do so at Your own risk. We are not responsible for the content, accuracy or opinions expressed in such websites. Links do not imply that we are, or our Website is, affiliated to or associated with such sites. 
The inclusion of any link on our Website or in our communications with You does not imply endorsement by us (or our parents, subsidiaries or affiliates, or any client of any of the foregoing) of the linked site. If You decide to access linked third party websites, you do so at Your own risk. 
Please remember that when You use a link to go from our Website to another website, these Legal Terms including our Privacy Policy are no longer in effect and You should read the Legal Terms included in such Party Sites.

Information on the Website

Should You or any other Internet user know that any information or content of the Website or provided through the Website is unlawful, damages third-party rights, contravenes the Legal Terms or is, in any other manner, noxious or contrary to ethical conduct or customary practice, You may get in touch with Healthy and Basic at the following e-mail address info@healtyandbasic.com.
The receipt by HEALTHY AND BASIC. LLC of the above-mentioned notice shall never imply, pursuant to the LSSI, the actual knowledge of the activities and/or content stated by the notifying party, where this is not obvious or evident. In any case, HEALTHY AND BASIC. LLC retains the right to suspend or remove the content that even if it does not unlawful contravenes the rules established in the Legal Terms, taking into consideration in each case the legal goods in dispute.
Accordingly, if You consider that the Party Sites contain unlawful, noxious, denigrating, violent or inadequate content, you may notify this to HEALTHY AND BASIC. LLC at the following e-mail address: info@healthyandbasic.com. Nevertheless, such notice shall never imply the obligation of HEALTHY AND BASIC. LLC to remove the link in question or necessarily imply the actual knowledge by HEALTHY AND BASIC. LLC of the unlawfulness of the content of the Party Site for the purposes of legislation in force. 

Our Liability

To the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this Website. In particular, we do not represent or warrant that the Website will be error-free, free of viruses or other harmful components, or that defects will be corrected. You must take Your own precautions in this respect.
We do not accept liability for any failure to maintain the Website. 
We shall not be liable, under these Legal Terms for any indirect, special, incidental or consequential damages or otherwise, even if advised of the possibility of such damages. 
The Materials may contain inaccuracies and typographical errors. We do not warrant the accuracy or completeness of the Materials. 
We shall not be liable for any loss caused as a result of Your actions or inactions based on the Materials available on this Website. However, nothing in these Legal Terms shall affect Your statutory rights.

Legal Compliance and Applicable Law

The access to and use of the Website by You implies also the full acceptance of this section (the “Legal Compliance and Applicable Law”), therefore it should be read carefully each time you access the Website. 
These Legal Terms shall be governed by the laws of Spain and any matter or dispute arising in connection with them shall be subject to the exclusive jurisdiction of the courts of Madrid (Spain).
You accept, expressly and without qualifications, that You will access and use the Website solely and exclusively under Your own responsibility and that You are responsible for compliance with applicable local laws relating to the use of or otherwise connected with the Website. In this regard, you undertake not to use the Website for fraudulent purposes, not damaging through Your conduct the image, interests or rights of Healthy and Basic or third parties. In addition, you undertake not to carry out any act seeking to damage, render useless or overload the Website or that may impede, in any manner whatsoever, its normal use and operation. To the extent that the Website or any activity contemplated by it would infringe any law of a jurisdiction other than Spanish, then You are prohibited from accessing or using the Website or attempting to carry on any such offending activity and this provision shall override all other provisions of these Terms. 
In this regard, you are informed that, should You breach the Legal Terms or any other particular terms or conditions contained in the Website, Healthy and Basic retains the right to limit, suspend or terminate Your access to the Website, adopting any technical measure necessary for such purpose. In addition, Healthy and Basic retains the right to put in place such measures should it have any reasonable suspicion that You are violating any of the Legal Terms of the aforementioned instruments.
Should any of the provisions of the Legal Terms be declared null, it shall be removed or replaced. In any case, such declaration of nullity shall not affect the rest of the provisions of the Legal Terms. 

Contact Us

If You have any suggestions, concerns or queries about material which appears on our Website or if You have questions about Your use of this Website or these Legal Terms please email us at info@healthyandbasic.com